Shipping
KigurumiSir can arrange the express to ship your goods to all over the world (including United States, United Kingdom, Australia, Canada, New Zealand , Mexico, France, Germany, Spain, Italy, Belgium, Europe II (Ireland, Austria, Belgium, Denmark, Luxembourg, Norway, Sweden, Switzerland, Italy), three European regions (Portugal, Finland, Greece, Malta), the Netherlands, Slovakia, Poland, the Czech Republic, Hungary, Singapore, Malaysia, Thailand, Indonesia, Japan ,South Korea, South Africa, United Arab Emirates, India, Saudi Arabia, Brazil, Ukraine, Turkey, Cyprus, Qatar, Bahrain, Cyprus, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar)
Shipping Methods
KigurumiSir joins hands with major international shipping companies like DHL, FedEx, TNT,USPS, and EMS to offer you with reliable shipping services:
Rush Shipping | Shipping time: 3-7 Working days (FedEX,DHL)
Standard Shipping | Shipping time: 7-15 Working days (FedEX,UPS,TNT,EMS)
Notice
Please do not use PO BOX, APP/APO address, shipping company can not complete PO BOX, APP/APO address delivery.
Our onesie pajamas costumes are made according to the order, so the Actual arrival time = Processing Time + Shipping Time. (general processing time is 12-48 hours)
some shipping area maybe remote area, remote areas do not enjoy the free shipping policy. Whether your shipping address is remote areas or not ,please call the local post office of fedex/dhl.
Common Questions
1:How to get the shipping tracking code?
After your shipment has been sent, we will send you an email with the tracking code within 24-48 hours. If you have any questions about the shipping code, please contact our customer service department: [email protected]
2:How to use the tracking code to track shipment?
The shipping company website with the tracking code will be included in our email. Here we have listed some of the addresses of our freight partners:
For UPS: https://www.ups.com/WebTracking/track
All in track platform: Https://www.17track.net/en
FedEX: https://www.fedex.com/apps/fedextrack/
DHL Global Mail: http://webtrack.dhlglobalmail.com/
ePacket,EUB,ETK,EMS: http://ems.com.cn/english.html (ePacket or EUB for United State: USPS.COM)
Aramex: http://www.aramex.com/
TNT: https://www.tnt.com/express/en_gc/site/home.html
Return and Exchange Address:
Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, District, Central, HK
Name: MeanZee Ltd.
Phone: +1-323-471-3039
Email: [email protected]
(Customer Service Hours: Monday - Sunday 9:00 a.m. - 9:00 p.m. CST)